JOB SATISFACTION AND ASSOCIATED FACTORS AMONG HEALTH WORKERS OF GONDAR UNIVERSITY HOSPITAL, NORTHWEST ETHIOPIA

Abstract

resources, delivery system and health infra structures. Among these human resources is a vital component in delivering health services. A key constraint to achieving the MDGs is the absence of a properly trained and motivated workforce. This study will be used as input to understand the extent of problems in health management of hospitals and similar health institutions found in the region. Objective: To assess the level of job satisfaction and associated factors of health workers in Gondar University hospital, Northwest Ethiopia 2014. Methods: Institutional based cross-sectional study design supported with qualitative study method (in depth interview) was conducted from March 10-30, 2014 in Gondar university hospital. All health workers working in the hospital were included in the study. The qualitative section of the research uses in depth interview for data collection and open code software was used for thematic data analysis and logistic regression analysis used for the quantitative analysis. Result: A total of 564 out of 573 participants involved in the study with a response rate of 98.4%. In addition, seven selected participants involved in an in depth interview. The overall job satisfaction level of health professionals was 45%. Factors which had association with job satisfaction were sex(male) (AOR=1.58, 95%CI=1.07-2.33), level of education(masters holders) (AOR=3.96, 95%CI=1.77- 8.87), who get recognition (AOR=3.06, 95%CI=1.15-8.16), adequate supportive supervision (AOR=2.52, 95%CI=1.68-3.81), good relation with immediate supervisor (AOR=3.47, 95%CI=2.29-524) and who have access to transport and communication (AOR=2.41, 95%CI=1.21-4.77) respectively. Conclusion and recommendation: The overall health workers satisfaction in Gondar university hospital was relatively low. Thus, health service managers should act in order to improve the quality and quantity of health care services.