Abstract:
resources, delivery system and health infra structures. Among these human
resources is a vital component in delivering health services. A key constraint to
achieving the MDGs is the absence of a properly trained and motivated workforce.
This study will be used as input to understand the extent of problems in health
management of hospitals and similar health institutions found in the region.
Objective: To assess the level of job satisfaction and associated factors of health
workers in Gondar University hospital, Northwest Ethiopia 2014.
Methods: Institutional based cross-sectional study design supported with
qualitative study method (in depth interview) was conducted from March 10-30, 2014
in Gondar university hospital. All health workers working in the hospital were
included in the study. The qualitative section of the research uses in depth interview
for data collection and open code software was used for thematic data analysis and
logistic regression analysis used for the quantitative analysis.
Result: A total of 564 out of 573 participants involved in the study with a response
rate of 98.4%. In addition, seven selected participants involved in an in depth
interview. The overall job satisfaction level of health professionals was 45%. Factors
which had association with job satisfaction were sex(male) (AOR=1.58,
95%CI=1.07-2.33), level of education(masters holders) (AOR=3.96, 95%CI=1.77-
8.87), who get recognition (AOR=3.06, 95%CI=1.15-8.16), adequate supportive
supervision (AOR=2.52, 95%CI=1.68-3.81), good relation with immediate supervisor
(AOR=3.47, 95%CI=2.29-524) and who have access to transport and
communication (AOR=2.41, 95%CI=1.21-4.77) respectively.
Conclusion and recommendation: The overall health workers satisfaction in
Gondar university hospital was relatively low. Thus, health service managers should
act in order to improve the quality and quantity of health care services.