Abstract:
ABSTRACT
Introduction: HIV/AIDS, one of the major public health problem globally as well as
in Ethiopia. Quality of antiretroviral therapy services provided for persons with
HIV/AIDS reduce HIV related morbidity and mortality. Out of all 37.9 million HIV
cases in 2018, 770 000 people died due to gaps in quality of HIV care services. In
low- and middle-income countries, quality of HIV care is sub-optimal and poorquality
attributed 15% of overall deaths each year.
Objective- to assess quality of antiretroviral therapy service and factors associated
with client satisfaction among adult HIV/AIDS positive individuals at public health
facilities in Injibara town, Awi Zone, northwest Ethiopia, 2020
Method- An institutional based cross-sectional study was conducted from March 1
to 30/2020. The systematic random sampling technique was used to select 408
study participants. Data collected using an interviewer-administered questionnaire,
observation checklist and document review then, entered into Epi data 4.6.0.0 and
analyzed using SPSS version25. Both bi-variable and multivariable logistic
regression were analyzed. In multivariable analysis, variables with P-value ? 0.05
were declared statistically significant and adjusted odds ratio with 95% confidence
interval was used to determine the strength and direction of association.
Result: 408 ART service user clients’ participated in this study. The overall quality of
ART service score; for input, process, and HIV positive clients’ satisfaction was
76.31%, 67.5%, and 76.2 %, respectively. Educational status
Conclusion and Recommendation
Overall score level for quality of ART services provided to adult HIV/AIDS positive
clients was below the standard
Key words=service quality, HIV positive adults, HIV/AIDS, Antiretroviral therapy,
satisfaction,
