Abstract:
Abstract
Background: Patient satisfaction is a crucial component in determining the quality of
healthcare since it provides information on how well employees are meeting patients'
needs. Furthermore, patient satisfaction may have a significant impact on a variety of
areas of their behavior, including overall health-care resource consumption, adherence to
treatments, and the consistency of their connection with practitioners.
Objective: This study was to assess patient satisfaction and its contributing factors on
perioperative anesthesia service among adults in the University of Gondar
Comprehensive Specialized Hospital.
Methods: Institutional-based Cross-sectional study design was conducted from May 16
to June 22/ 2021 in University of Gondar Comprehensive Specialized Hospital. Data
were entered into epi-data version 3.1 and exported to STATA version 14.1 software for
analysis. Variables with a p value of less than 0.25 were considered for the multivariate
analysis. In the multivariable analysis, adjusted OR (AOR) with 95% CI was reported to
reveal significantly associated factors of satisfaction.
Results: Among 398 patients 74% were satisfied with perioperative anesthesia service.
Patients who received regional anesthesia were 2.8 times satisfied than who received
general anesthesia (AOR= 2.8, 95% CI: 1.42, 5.36). Gaining adequate information were
3.14 times (AOR= 3.14, 95% CI: 1.71, 5.74) satisfied than that of the counterpart. Adults
who didn’t feel pain during induction of anesthesia were 2.7 times (AOR= 2.7, 95% CI:
1.43, 5.08) higher odds of having satisfaction than adult who felt pain during induction of
anesthesia.
Conclusion and recommendation: Regional anesthesia, adequate information about
anesthesia, anesthetist visit after operations, nausea/vomiting, pain during induction, and
pain immediately after operation were affect patient satisfaction. Therefore, postoperative
assessment and other interventions should do every time /year in order to increase patient
satisfaction.
